PR Victorious Over Marketing in the Social Media Shake Down
Posted by Elysia Myers in Blog, Marketing, Public Relations, Social Media on Jun 24th, 2010
Control. Who has it? How do you get it? How do you keep it? These questions can boggle the minds of even the most expert experts in public relations and marketing when it comes to the digital age of information technology. In the world of Twitter, Facebook, YouTube and the blogosphere, we media folks best keep on our toes.
A recent study published by USC Annenberg School for Communication & Journalism has proclaimed public relations pros the winners of the online social media fight when it comes to budgetary appropriations. (Pause for all the marketing specialists to gasp in horror and outrage.)
Agency budgeting for social media is ever increasing as its popularity and vitality continues to boom. Sure, marketing and public relations professionals alike do warrant some of the control over social media, but it’s all in response to the general public. We must keep up with the ebb and flow of the social media world, and ensure we are providing our clients, and by extension the public, what they want.
So as much as I would like to gloat as a PR person that we are the top dogs, I’m afraid it isn’t so. Just for kicks, though, the study did conclude these findings:
“When asked to define, in percentile terms, how much budgetary control PR/Communications exerted over digital/social media in their organizations, 25.4 percent of corporate participants said that PR/Communication has 81 to 100 percent of budgetary control. Only half as many – 12.6 percent – said that Marketing had that much control.”
Where there’s action, there’s money. And he who controls the action gets all the money. So naturally, the online tug-o-war for social media control will likely continue to be a battlefield. Until then, it looks like dinner’s on us PR people.
Where do you stand on this ever-changing topic? Who, in your eyes, should or does control social media? PR or marketing folks?
Comment